GoldMine

From Wikipedia, the free encyclopedia

GoldMine is a Customer Relationship Management software package. It is a database-driven application made by FrontRange Solutions. It is a Microsoft Windows program that manages contact information as well as interaction with these contacts, such as calls made to and by the contact, email sent and received and sales.

GoldMine has the ability to track call times, send and receive email, record and forecast sales, generate reports and synchronize with some Palm and Pocket PC handhelds.

GoldMine databases come in three different formats:

dBase (through version 6.70.50123)
SQL (version 4.0 and later) also referred to as MSSQL in GoldMine
Firebird (database server) (version 7.0 and later)

Currently GoldMine is released in two versions:

Standard Edition: Utilizes dBase databases only.
Corporate Edition: Defaults to MSSQL, but can also utilize dBase (and in 7.0, Firebird).

Unlike some other CRM packages, GoldMine utilizes a concurrent licensing system. With concurrent licensing, you can have an effectively unlimited number of users, though only X-number of people can actually log on at a given time (X being the number of licenses/seats).

[edit] References

This article or section does not cite its references or sources.
Please help improve this article by introducing appropriate citations. (help, get involved!) This article has been tagged since October 2006.

http://frontrange.com/common/Files/Downloads/Product_Literature/SMRM_Literature/SMRM_GoldMine_Brochure_NA_EN.pdf