Empathic design
From Wikipedia, the free encyclopedia
Empathic design is an approach to design where researchers or developers try to get closer to the lives and experiences of (putative, potential or future) end-users, and to apply what they learn together with end-users in the design process. The goal of empathic design is to ensure that the product or service designed meets end-users' needs and is usable.
Empathic design can be seen as a move of researchers and developers into the world of end-users, whereas participatory design can be seen as a move of end-users into the world of researchers and developers.
[edit] External links
- Leonard, Dorothy and Jeffrey F. Rayport. Spark Innovation Through Empathic Design. Boston: Harvard Business Review Nov-Dec 1997. Reprint #97606, page 107
- Designing in the Dark – empathic exercises to inspire design for our non-visual senses http://www.hhrc.rca.ac.uk/programmes/include/2005/proceedings/pdf/fultonsurijane.pdf
- (Professional) Empathic Design, by Koskinen, Battarbee & Mattelmäki ISBN 951-826-708-1
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