Talk:Craftsman (tools)
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[edit] Warranty
article states that all craftsman toold are covered under the same warrenty. this is not true. diffrent products have diffrent warrenties, for example most if not all craqftsman torque wrenches are only covered for 90 days.
Also - is it just me, or does this thing not read like it was written by a Sears Holding executive? Or at least an ad agency executive working for Sears Holdings? Don't get me wrong, I love my Craftsman tools, but I don't get quite this excited about them. -L. Greenway, Macon, GA
- Actually, torque wrenches are covered under the lifetime warranty, but calibration of the torque wrench is only covered for the initial 90 days. Contact your local Sears - I believe if you have a faulty torque wrench, and sending it (and paying for) calibration fails to solve the issue, you'll receive a brand new torque wrench, and a refund of the calibration fee. Kythri 21:04, 28 November 2006 (UTC)
[edit] Craftsman Tools Markings
What do the markings on craftman hand tools indicate?
The ones I purchased in 1962 are marked with a V or a JW .
I have also seen them marked with an E, VV, and VW.
Could these characters indicate the company who manufactured them for Sears?
Jerry
Reno, NV
- Typically, these forge-marks either refer to a manufacturer, or a date of manufacture. Kythri 21:12, 28 November 2006 (UTC)
[edit] Warranty on Framing Hammers, Tape Measures
Craftsman has a new warranty on Framing Hammers & Tape Measurers, Framing hammers are no longer covered under the forever policy & tape measures will only be replaced in the tape fails to retract or the latch at the beginning of the tape falls off.
Craftsman Framing Hammers are still covered under the lifetime warranty; however, Craftsman no longer makes framing hammers. The result is that you can still exchange any old framing hammers you have for store credit which can be used to purchase another brands hammer.
Also the tape measure warranty covers basically anything that happens to the tool except for the blade being damaged. From what I've heard this change is due to abuse where people wpuld cut their tape’s blades in order to exchange them over and over for minor cosmetic damage & such. Also, I've noticed Sears has begun selling replacement blades you can insert into your measure, they're cheaper than buying a new tape and assume once you replace a broken blade your lock etc. is still covered. Nom Déplûmes 03:58, 26 November 2006 (UTC)
[edit] Actual text of warranty online?
Does anyone know of the actual warranty text being online anywhere? I've found a Canadian Sears/Craftsman warranty, but not anything explicit for the United States. Kythri 21:11, 28 November 2006 (UTC)
