BlackBerry Enterprise Server

From Wikipedia, the free encyclopedia

BlackBerry Enterprise Server (BES) is the name of the middleware software package that is part of the BlackBerry wireless platform from Research In Motion.

BES connects to messaging and collaboration software (Microsoft Exchange, Lotus Domino, Novell GroupWise) on enterprise networks to synchronize email and PIM information between desktop and mobile software.

[edit] BES Versions

  • 2.2: BES for Domino
  • 3.6: BES for Exchange
  • 4.0: BES for Exchange, Domino, and GroupWise
  • 4.1: BES for Exchange, Domino, and GroupWise

Previous to v4.0, BES was largely two separate codebases: the 2.2 version for Domino and the 3.6 version for Exchange. In version 4.0 and beyond, much of the code is integrated, but separate distributions still remain for each mail platform.

[edit] BES Components

BES consists of a set of Windows services which carry out the basic operations of the system. These Windows Services include:

  • BlackBerry Alert
  • BlackBerry Attachment Service
  • BlackBerry Controller
  • BlackBerry Database Consistency Service
  • BlackBerry Dispatcher
  • BlackBerry Mobile Data Service
  • BlackBerry Policy Service
  • BlackBerry Router
  • BlackBerry Synchronization Service
  • BlackBerry User Admin Service

BES also produces a set of log files during operation, called the BES Event Log. The log files include (for a BES v4.0 system connecting to Microsoft Exchange):

  • ALRT - BES Alert
  • CBCK - Backup Connector
  • CEXC - Exchange PIM Connector
  • CMNG - Device Management Connector?
  • CTRL - BlackBerry Controller
  • DISP - BlackBerry Dispatcher
  • MAGT - BlackBerry Mailbox Agent
  • MDAT - Mobile Data Services
  • POLC - Policy Service
  • ROUT - Router
  • SYNC - BlackBerry SyncServer

[edit] Managing BES

BES is typically deployed and managed within the enterprise by messaging administrators (for example, the individuals already responsible for managing Microsoft Exchange, Lotus Domino or Novell GroupWise) or sometimes a dedicated IT person, usually called the BlackBerry or BES Administrator.

There is a wiki specifically for IT professionals responsible for managing BES and other wireless systems, located here.

There is also an online forum for discussing BES management issues here.