AR System Import

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AR System Import is a fat client for Remedy's Action Request System that is used to import data. Only administrators of the AR System are allowed to use the import tool. The import tool uses the merge action of the AR API to create entries from a .arx or .csv file. This client is only used for importing data - applications, forms, workflow and metadata are imported via AR System Administrator.

[edit] External links

  • Remedy
  • BMC
  • Java System Solutions provide a free Community Edition of their XML Gateway product. This allows one to import any XML data into the AR System with little effort. It also provides comprehensive XML exporting capabilities, allowing users to export data into XML of any format.